Effective Date: 01/01/2024

1. Introduction

Welcome to Khemsburg Fabric online store (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website khemsburgfabrics.com, purchase our products, or use our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our services:

– Personal Identification Information: Name, email address, phone number, mailing address, payment information.
– Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
– Usage Data: Information about how you use our website, products, and services.
– Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

– To Process Transactions: To process your orders, manage payments, fees, and charges, and to collect and recover money owed to us.
– To Provide Customer Support: To respond to your inquiries, requests, and provide customer service.
– To Improve Our Services: To analyze data to understand user needs and improve our website, products, and services.
– For Marketing Purposes: To send you information about new products, promotions, and other information that may interest you.
– To Ensure Security: To protect our business and our customers from fraud and other security risks.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with third parties in the following circumstances:

– Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
– Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
– Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

– Access: You have the right to request a copy of your personal data.
– Correction: You have the right to request correction of any inaccurate or incomplete data.
– Deletion: You have the right to request the deletion of your personal data.
– Restriction: You have the right to request the restriction of processing your personal data.
– Data Portability: You have the right to request the transfer of your data to another party.
– Objection: You have the right to object to the processing of your data under certain conditions.

To exercise any of these rights, please contact us at (+234) 9134666000.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Khemsburg Fabric
18 Olorunlogbon St, Anthony, Lagos, Nigeria
care@khemsburgfabrics.com
(+234) 9134666000